•Bathrobe and slippers
•Cable/ satellite channels
•Coffee and tea-making facilities
•Cordless phone with voicemail
•Daily bottle of mineral water per person
•Daily maid service
•Flat-screen LCD 49’ TV
•Hairdryer
•Home theatre
•Indigenous bath amenities
•Iron/ ironing board
•Magnifying mirror
•Mini bar (extra charge)
•Nespresso coffee machine
•Non-allergenic matrasses
•Phone with voice mail
•Pillow menu
•PlayStation, iPod station
•Room service (24 hrs, extra charge)
•Safety box (free)
•Satellite channels
•Turn down service
•Wi-Fi (free)
“The Heaven” services:
•Complimentary “Touch of Cretan Nature” spa experience (25 min per adult per stay)
•Complimentary daily in-room dining
•Complimentary daily morning stretching or yoga sessions by the beach (30 min)
•Complimentary laundry services (max. 4 items/ stay)
•Complimentary refill of the coffee and tea-making facilities
•Dedicated concierge
•Discounts on Spa services
•Discounts on Wine & Olive oil tasting and Watersport activities
•Early check-in/ late check-out (upon availability)
•Elegant welcome box and a farewell gift
•Helicopter arrival/ departure arrangement service
•High-tech entertainment in-room with B&O speakers
•Luggage Liaison at the airport (24 hrs)
•One complimentary The Heaven Lunch Experience (excluding drinks)
•Personal greeting by the General Manager
•Resort credit of 150 euro per stay
•Streaming services of Nexflix & Amazon Prime Video
•Transfer from/ to the Heraklion airport or port (free, for 4-night or more stays)
•Unpacking service